The Grand Mirage Family Paradise Wing opened in early 2017 and we’ve heard nothing but great things about the resort since. We wanted to check it out for ourselves though, so we spent the weekend at the hotel to get the full scoop for you!
The Hotel Layout & Public Areas
The resort has just 77 rooms and suites so it’s more like staying at a really great boutique hotel with all the facilities of a huge family resort. The horseshoe-shaped building is only 3 stories and has 2 restaurants and a ground floor area dedicated to the kids club, e-lounge, and family area.
The kids waterpark is to the front (road end) of the hotel and the main swimming pool on the beach side. There is a nice clear map of the whole resort, including the main Grand Mirage wing, in case you get a little confused.
There are tons of light and bright (but not gaudy) colours, as well as some really cool modern features like the cozy pod area of
Ibu Kitchen, the resort’s Indonesian restaurant, where breakfast is also served. We didn’t eat at Chopstick Chinese Restaurant, which is also in the Family Wing, but I talked to other families who said the food was excellent. There is also a Starbucks attached to the hotel for those who need their caffeine or treats for the kids.
The pool and gardens facing to the beach are also stunning. The pool is a lagoon shape with a waterslide at one end and a shallow kids pool at the other. Because it’s all families, there is quite a bit of splashing and jumping, but also because it’s all families, everyone is cool with it! The kids were all making friends and it was great to be able to read a book and chat to other parents while the kiddos were playing.
The beach in front of the hotel isn’t my favorite in Bali. Because Tanjung Benoa is known for being a watersports area, there are a lot of boats in the water and the smell of the engine fumes is sometimes quite strong. The beach is pretty clean and the resort keeps the grounds very nice, but we only spent a little time actually playing on the beach and didn’t swim.
The path along the beach is lovely for walking or cycling though, and bicycles are available to rent from the resort. We saw plenty of families going out for rides. At night when we walked over to the other wing of the hotel the moon was really magnificent, so definitely get out for sunrise or to see the moon over the beach by night.
Our room was a Family Suite on the 3rd floor and we were super impressed by the room as soon as we walked in. It’s a nice thoughtful space with bunkbeds and a trundle and then a queen bed.
The fabulous thing about this room is there is a sliding door in between the kids are and the queen bed that can be closed while the kids are watching tv or sleeping.
The balcony is on the ‘adult’ side of the room so parents can sit out and have a drink and a chat after the kids are in bed. This is one of the things we get asked most about at Bali Kids Guide, so I really felt there had been a lot of thought put into the rooms for both kids and parents.
The room also has 2 separate TVs, a small fridge and a tea and coffee making station. The bathroom is a good size and the shower has plenty of power and fit all of us in it at once (God forbid I get to shower alone).
We also got to take a little peek at the other room options. The Kids Suite is fabulous; two separate rooms, both ensuite and really beautifully designed to be a great space for a family. Every family that I talked to that had this room said they were surprised just how big it was and were enjoying their evenings on the balcony or watching tv while the kids were in their own room.
The last option is a Queen Room, which is simpler, but still spacious and beautifully designed. The beds are extremely comfy and the bathrooms are impressively large.
Now for the fun! The Grand Mirage Family Paradise is heaven for kids of all ages. Mine are almost 5 and 9 and they were happy to do a bit of everything. Bamboo Kids Club is located on the ground floor and is open from 9am – 9pm. However, staff are only available 9am – 5pm; after 5 parents or a nanny must supervise. Mini Club is available for 4 -7 year olds, Kids Club for 8 -12 and Teens Club for 13 – 15. Kids below 4 years can use the toddler room and other facilities only with the supervision of a parent or babysitter. There are activities during the day like games in the garden, crafts, face painting and movies (some at extra cost). My kids liked the extra activities, but didn’t want to spend much time in the soft play area. However, they did want to spend time playing ping-pong, giant chess and in the fabulous E-Lounge.
There are two gaming pods, which are all lit up in blue lighting and are big enough for two kids to get comfy. There are also two other gaming stations with beanbags and a big screen in the centre for dancing and virtual reality games. I believe the VR goggles are for age 12+, but I did see smaller kids playing with supervision. The E-Lounge is just across from the kids club so if you have younger and older kids, it’s fine to leave the older one in the Lounge and still keep an eye out while you play with the younger one.
The other fantastic feature of the Grand Mirage Family Paradise is the Mini Water Park. Slides, fountains, water shooters and a dumping bucket are great fun. It’s open from 9am-5pm and there is always at least one lifeguard on duty during this time. The only downside to the water park was that we found the blue tiles a little slippery. You can see in the pictures where the rougher grey stone turns to blue tile…be careful in these spots. Otherwise it’s a brilliant little water park and all the kids seemed to be loving spraying each other and trying out all the slides.
The Food & All-Inclusive Deals
The Grand Mirage, including the Family Paradise, is an all-inclusive resort. This doesn’t mean you have to stay there on an all-inclusive basis, but it seemed like the majority of families there had chosen a package and food is not cheap if you aren’t all-inclusive.
The Gold Package includes unlimited food, beverages, water sports, activities, and airport transfers. The all-inclusive package allows you to eat and drink at any of the resort’s 10 dining outlets, including dinner and a show at Rama Stage (4 times a week). There is an all-inclusive drinks list, but it is quite comprehensive with plenty of choice of cocktails and beers.
When we stayed in the resort we had breakfast in the Grand Cafe one morning and at Ibu Kitchen the next. Both were great, but I definitely preferred staying in the Family Paradise to eat because the restaurant is so bright and cheery. We also had a buffet dinner at the Grand Cafe, which was a hit with my daughter and myself, but my son who is very picky and doesn’t eat much seafood at all, ate mostly bread and dessert.
The other night we ordered room service and watched a movie because we were all completely wiped out from all the playing. The service was great and the kids were happy with their hot dogs and chips. I was happy to not have to go anywhere or cook anything!
Other Things We Loved About Grand Mirage Family Paradise
There were some other great touches about the Grand Mirage Family Paradise that I found really thoughtful and unique. For example, there is a coin laundry room. Granted it’s not super cheap – around $15 for one coin that washes or dries 5 kilos, but it is extremely convenient.
There were also beautiful 2 huge murals that the kids loved and which really made you feel like it was a family space. The staff were wonderful and nothing was too much trouble for them.
We had no wi-fi in our room when we arrived, but it was fixed within half an hour. However, the best thing about the whole place was that it was so family oriented you were never worried about making too much noise, the kids running in the hallways or singing and dancing around like fools. Every family was there for a family holiday and were totally up for the splashing, playing and kids being kids kind of atmosphere. I think most parents will agree that the opportunity to relax and not worry about disturbing others is a opportunity to really let go and have a fun family holiday.